About Florabound Sales
Who is Florabound Sales?
Florabound Sales is a trusted online retailer specializing in a wide variety of seeds and plants, including Ageratum, Agrostemma, Alyssum, and many more. We are dedicated to helping gardeners worldwide create beautiful and thriving gardens.
Product Questions
What types of products does Florabound Sales offer?
We offer a diverse range of seeds and plants, including ornamental flowers, herbs, and unique varieties like Bells of Ireland and Butterfly Weed. Our products are carefully selected to cater to both novice and experienced gardeners.
Are the seeds and plants organic?
While we strive to offer high-quality products, not all of our seeds and plants are certified organic. Please check the product description for specific details on each item.
Ordering & Payment
What payment methods does Florabound Sales accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
Can I change or cancel my order after it has been placed?
Orders can only be changed or canceled within 24 hours of placement. Please contact our customer support team at [email protected] for assistance.
Shipping & Delivery
What are the shipping options available?
We offer two shipping options: Standard Shipping via DHL or FedEx, which takes 10-15 business days and costs $12.95, and Free Shipping via EMS for orders over $50, which takes 15-25 business days.
How long does it take to process an order?
Orders are typically processed within 1-2 business days. Once processed, your order will be shipped according to the selected shipping method.
Do you ship internationally?
Yes, we ship worldwide except for certain remote areas in Asia. Please check our delivery information for more details.
Returns & Refunds
What is your return policy?
If you are not satisfied with your purchase, you can return it within 15 days of receiving it. Please refer to our Returns Policy for detailed instructions on how to initiate a return.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive the returned item. The refund will be credited to your original payment method.
Customer Support
How can I contact Florabound Sales?
You can reach our customer support team at [email protected]. We are here to assist you with any questions or concerns you may have.